Your privacy matters to us. This Privacy Policy explains exactly what personal data 0phopen collects, why we collect it, how we use it, and the rights you have over your own information.
ℹ️ About This Policy: This Privacy Policy applies to all personal data collected by 0phopen through the website https://0phopen.app, its mobile-optimized interfaces, and any related services (collectively, the "Platform"). The data controller responsible for your personal information is 0phopen. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 0phopen ("we," "us," "our") is committed to protecting the privacy and personal data of all users of the Platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of personal information in connection with your use of 0phopen.
1.2 This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as well as any applicable guidelines issued by the National Privacy Commission ("NPC").
1.3 This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
1.4 If you have any questions about how 0phopen handles your personal data, you may contact our Data Protection Officer at the details provided in Section 14 of this Policy.
2.1 0phopen collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of personal data we collect are described below.
When you create an account on 0phopen, we collect:
To comply with anti-money laundering regulations and verify player identity, we collect:
3.1 Directly from you: The majority of personal data we hold is provided directly by you during registration, KYC verification, payment processing, and your interactions with our support team.
3.2 Automatically: When you access and use the Platform, certain technical and device data is collected automatically through cookies, log files, and similar tracking technologies. See Section 9 for more details on our use of cookies.
3.3 From third-party verification services: We may receive identity verification data from third-party KYC and anti-fraud service providers that we engage to assist with player verification and fraud prevention.
3.4 From payment processors: Our payment processing partners (including GCash, PayMaya, and banking partners) may share transaction confirmation data with us to facilitate deposits and withdrawals.
4.1 0phopen uses your personal data only for legitimate purposes directly related to the operation of the Platform and the provision of services to you. The table below summarizes our key data uses:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, login credentials |
| Age verification (21+ requirement) | Date of birth, KYC documents |
| Identity verification (KYC/AML compliance) | KYC documents, financial data |
| Processing deposits and withdrawals | Financial data, payment method details |
| Providing and improving gaming services | Gaming activity data, technical data |
| Fraud prevention and security monitoring | Technical data, transaction data, gaming activity |
| Responsible gaming monitoring and support | Gaming activity data, responsible gaming tool usage |
| Customer support | Identity data, contact data, communications data |
| Sending service notifications and updates | Contact data (email, mobile number) |
| Legal and regulatory compliance | All categories as required by applicable law |
4.2 0phopen will not use your personal data for purposes incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.
4.3 Marketing Communications. With your consent, 0phopen may send you promotional emails or SMS messages about new games, bonuses, and special offers. You may withdraw your consent and opt out of marketing communications at any time by updating your account notification preferences or by contacting our support team.
5.1 Under the Data Privacy Act of 2012, 0phopen processes your personal data on the following legal bases:
6.1 0phopen does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances.
6.2 We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
✅ Our Commitment: Every third party that receives your personal data from 0phopen is bound by a data processing agreement that requires them to handle your data securely, use it only for the specified purpose, and comply with applicable Philippine data protection law.
6.3 In the event of a merger, acquisition, or sale of all or part of 0phopen's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
7.1 0phopen retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation.
7.2 The following general retention periods apply:
7.3 When personal data is no longer required, 0phopen will securely delete or anonymize it in accordance with our internal data disposal procedures.
8.1 0phopen implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
8.2 While 0phopen takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.
8.3 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 0phopen will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC guidelines.
💡 Your Role in Security: You also play an important part in keeping your data safe. Use a strong, unique password for your 0phopen account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
9.1 0phopen uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and improve your overall experience.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Most modern browsers allow you to:
9.3 We do not use cookies to collect sensitive personal information such as financial details or government ID numbers.
10.1 Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 0phopen:
10.2 To exercise any of the rights listed above, please contact our Data Protection Officer using the details in Section 14. We will respond to all data rights requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
10.3 We may need to verify your identity before processing a data rights request to ensure we do not disclose personal data to an unauthorized person.
🇵🇭 NPC Complaints: If you are not satisfied with how 0phopen has handled your personal data or responded to your data rights request, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available through the NPC's official channels.
11.1 The 0phopen platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.
11.2 Age verification is a mandatory step in the 0phopen registration process. Where we have reason to believe that a registered user is under 21 years of age, we will immediately suspend the account, conduct a review, and if confirmed, permanently close the account and return any real-money balance to the payment source.
11.3 If you are a parent or guardian and believe that a minor has registered on 0phopen or provided us with personal data, please contact our support team immediately so that we can take appropriate action.
12.1 0phopen primarily processes and stores personal data within the Philippines. However, some of our third-party service providers (such as cloud infrastructure providers and game software suppliers) may process data in other countries.
12.2 Where personal data is transferred outside the Philippines, 0phopen ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include contractual clauses, data processing agreements, or transfers to countries recognized as providing adequate data protection.
12.3 By using the 0phopen platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described in this section.
13.1 0phopen may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The date at the top of this page indicates when the Policy was last revised.
13.2 Where changes are material, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
13.3 Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 0phopen handles your personal data, please contact our Data Protection Officer:
0phopen Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the Platform
Response Time: Within 30 days for data rights requests; within 24 hours for general inquiries
14.2 For concerns about data privacy compliance in the Philippines, you may also contact the National Privacy Commission through their official channels.
⚠️ 21+ only · Play responsibly · Gaming should be fun